Your IT & Cybersecurity Partner for SMBs
Five years ago, cybersecurity was simple. A decent antivirus and a cautious team were enough to keep your business safe. Today, everything’s changed. Reliable, managed IT support is now essential for Canadian businesses to stay truly secure and productive.
Managed IT support Canada. Human-first, business-driven, always secure.
Why Xoomler exists
When technology fails, productivity, reputation, and revenue are on the line.
Most small and mid-sized businesses in Toronto don’t have the time or resources to manage cybersecurity and IT complexity, and hackers know it.
That’s where we come in.
At Xoomler, we act as your technology partner, not just another support vendor. For over 20 years, we’ve helped growing businesses stay secure, productive, and confident through proactive managed IT support, services, and modern cybersecurity protection for Canadian and worldwide businesses.
We build IT systems that prevent downtime before it happens.
Our AI-driven monitoring, cloud management, and user-focused support keep your team moving, while our cybersecurity stack guards against evolving threats 24/7.
With Xoomler, you get enterprise-grade security, fast response, and a partner who speaks in business terms, not tech specs.
When your technology just works, your people do too.

What Real Protection Looks Like
We build and manage complete cybersecurity systems that protect your business around the clock:
24/7 monitoring and updating of all devices and systems
Monthly phishing simulations and hands-on employee training
Continuous environment grading and detailed monthly reporting
Insurance-ready audit documentation for compliance and claims
This isn’t “set it and forget it” security. It is proactive IT support and protection that evolves as threats evolve.
You’re Not Too Small to Be Targeted—You’re the Perfect Target
Your business faces a growing threat. Five years ago, basic antivirus and a competent IT team were enough to keep you protected. Today, cybercriminals have changed their strategy—and businesses with under 150 employees are their prime targets. You’re not too small to matter; you’re the perfect target. Why? You typically have minimal security infrastructure and limited staff training, and ransomware gangs know downtime can put a business your size out of operation permanently.
Without proper cybersecurity, you’re vulnerable to attacks that could cripple your operations overnight. You need a team actively defending your business—monitoring your IT environment 24/7, managing intrusion attempts as they happen, and keeping your staff trained to spot threats. That’s where Xoomler comes in. Every month, we run phishing simulations to keep your team sharp, maintain your Microsoft security score at recommended levels, and provide detailed reports showing exactly what’s happening in your environment. These reports don’t just keep you informed—they prove to your insurance company that you were proactive if an incident ever occurs.
Many business owners think, “We’ll hire an internal IT person,” typically a Level 2 support technician at $85,000 annually. The challenge? You actually need two people: someone for day-to-day IT support and a cybersecurity expert (who commands $120,000+ and won’t stay long at a smaller company). For most of our clients, Xoomler costs well under that single Level 2 hire—and you get an entire team: help desk support, cybersecurity specialists, CTO guidance, and dedicated project management protecting your business every single day.
Jason deCourcy
Founder, Xoomler
Your Questions,
Answered
Here’s what our clients commonly ask before partnering with us.
Don’t see your question here? We’d love to chat and understand your unique needs.
For cybersecurity best practices and business continuity tips, visit the Canadian Centre for Cyber Security
Why managed IT support Canada companies choose Xoomler year after year?
While many Toronto MSPs can set up your environment correctly and provide sound technical advice, Xoomler stands apart because of our people.
Our hiring policy focuses on technical expertise and on sociable, approachable staff that clients enjoy working with. Many companies switch to us not because their previous provider failed technically, but because they didn’t like the experience of working with them.
With Xoomler, you get both: strong technical foundations and a team that’s easy to talk to and invested in your success.
How quickly does Xoomler respond to IT emergencies?
If you call us, we can put an emergency plan in place right away. This past year alone, we’ve halted multiple major security breaches for new clients within minutes of their first call.
What size of companies does Xoomler serve?
Our clients range from 8-person architecture firms to multinational companies with more than 1,000 employees who need support for their Toronto office. For organizations under 150 staff, we typically manage the entire IT environment. While we have the scale to serve larger firms, we’ve always loved working with businesses in the 10-80 range. It where we started and where we continue to do some of our best work.
How does Xoomler handle cybersecurity and compliance for businesses?
Cybersecurity is more than tools. It requires a fully implemented and continuously managed platform. At Xoomler, every system that accesses company data is secured and monitored. If something unusual happens, such as a logon from another country, we are alerted immediately.
Compliance requirements vary, but we have often stepped in when clients were at risk of losing major contracts because their security posture was not strong enough. In these cases, we worked with their enterprise partners to secure a grace period and quickly put the right protections in place so they could continue doing business with banks, insurers, and other large organizations.
What is the onboarding process for new clients at Xoomler?
We start with a simple kickoff so you know exactly what to expect. From there, our team takes care of the full onboarding in a structured, transparent way:
We implement a complete security stack and management tools so your systems are monitored, protected, and supported from day one.
We gather the details we need and handle all technical setup. If you are moving from another MSP, we manage the communication and handoff to make the transition smooth.
Projects are defined, prioritized, and signed off so the right work happens at the right time.
Your staff is introduced to our team, shown how to get help, and given access to the tools they need.
We finish with a complete review to ensure everything is working seamlessly, leaving you free to focus on your business with peace of mind.
Can Xoomler support multiple office locations across regions?
Yes. We design scalable IT and network infrastructures that keep businesses connected whether they operate locally or internationally. Today we support offices across Canada, including Toronto, Montreal, Ottawa, and Vancouver. In the United States, we have managed rollouts for client stores and warehouses nationwide. In the UK, we oversee multiple office and retail network buildouts with ongoing support.
We also partner with large multinational clients that rely on us to manage their Toronto networks and projects, showing that our team can scale from local offices to global operations.
How fast can Xoomler set up a new office network?
Many clients reach out just a week before an office move when network setup was left off the checklist. In these cases, we can step in with rapid deployment options. Our team can install rental hardware to get your office online within 24 hours, then transition to permanent equipment within the week. Cabling and electrical work are also typically completed within that same timeframe.
What pricing model does Xoomler use for IT and cybersecurity services?
Most MSPs use a per-head model.
At Xoomler, we take a different approach with a device and cloud model. This makes pricing more transparent and invoices easier to understand. Along with predictable costs, you also receive a monthly IT report that shows the extensive work happening behind the scenes to keep your systems running smoothly.
How does Xoomler ensure long-term IT stability and scalability?
We use a range of tools to keep everything up to date, from network hardware to desktop applications. Each month you receive a report highlighting where security can be improved and where phishing training may need attention.
Our systems are fully cloud-based, which makes scaling simple. Whether you need to add 40 staff accounts or double server capacity, we can adjust quickly in the cloud. For new hires, a 15-second web form is all it takes. We’ll purchase, configure, and deliver a laptop set up for their exact role.