Case Study
Eight Years, Three Offices, Zero Downtime: Scaling with Docebo
When a fast-growing Toronto tech company needed network infrastructure that could keep pace with their expansion, they turned to a partner who could deliver consistency across multiple office moves and team growth phases.
Industry
Enterprise Software & E-Learning
Size
500+ employees (grown from <100 during partnership)
Location
Toronto, ON
The challenge
Docebo was scaling fast. Three office relocations in eight years meant their network infrastructure needed to grow with them, each time supporting more employees, more devices, and tighter security requirements. Despite having internal IT staff, they needed expertise in physical network design and deployment. The challenge wasn’t just technical execution. It was maintaining business continuity through growth phases while ensuring their infrastructure met enterprise-grade security standards from day one.
The solution
We partnered with Docebo’s internal IT team to handle the physical infrastructure layer across all three moves. Our approach centered on Meraki-based network architecture aligned with CIS framework principles, giving them centralized management, real-time visibility, and security built into the foundation. We designed each network to scale beyond their immediate needs, ensuring they wouldn’t outgrow their infrastructure six months after moving in. From cabling to access points to network segmentation, we handled the physical buildout while their team focused on application management and user support.
The result
- 8-year partnership across three major office relocations
- Zero network-related downtime during any move
- 3x employee growth supported without infrastructure rebuilds
- CIS framework compliance maintained throughout expansion
- Seamless handoff to internal IT team for day-to-day management after each deployment
Takeaways
- Internal IT teams can’t do everything. Partnering with specialists for physical infrastructure frees your team to focus on what they do best.
- Plan for tomorrow’s growth, not just today’s needs. Networks designed to scale save time and money when expansion happens faster than expected.
- Consistency builds trust. Eight years and three moves later, the relationship works because the results are predictable.
- Security can’t be bolted on later. Building CIS-aligned infrastructure from the start prevents costly remediation down the road.
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